GDPR Compliance

Our commitment to data protection under the General Data Protection Regulation

Legal Basis for Processing

We process personal data under the following legal bases: consent when you submit service requests, contractual necessity when delivering services, and legitimate business interests for maintaining records and improving services.

Data Controller Information

oak-jaguar operates as the data controller for information collected through this website and during service delivery. Our office is located at 127 Wellington Street, Sheffield, S1 4HH, United Kingdom.

Your GDPR Rights

Under GDPR, you have the right to access your personal data, request corrections to inaccurate information, request deletion of your data, restrict processing, object to processing, and request data portability.

Right to Access

You may request a copy of the personal data we hold about you. We will provide this information in a structured, commonly used format within 30 days of your request.

Right to Erasure

You may request deletion of your personal data when it is no longer necessary for the purposes collected, when you withdraw consent, or when you object to processing. Note that we may retain certain information to comply with legal obligations.

Right to Restrict Processing

You may request restriction of processing when you contest data accuracy, when processing is unlawful but you don't want deletion, when we no longer need the data but you need it for legal claims, or when you've objected to processing pending verification.

Data Protection Officer

For GDPR-related inquiries or to exercise your rights, contact [email protected]

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters.

Data Breach Notification

In the event of a data breach affecting your personal information, we will notify you and relevant authorities within 72 hours as required by GDPR.

International Data Transfers

Your data is processed and stored within the United Kingdom. We do not transfer personal data outside the UK.